Privacy Policy - The Creator Code | How We Keep Your Information Safe

Privacy Policy - How We Keep Your Information Safe

We care about your privacy. This page tells you what information we collect and how we protect it. Updated January 2025.

The Simple Truth

We only collect the information we need to send you your Creator Code audio files. We never sell your information to other companies. We keep your data safe and secure.

What Information Do We Collect?

When you buy The Creator Code, we collect some basic information about you:

  • Your name - So we know who you are
  • Your email address - To send you your audio files and important updates
  • Your payment information - To process your order (we use secure payment companies like Stripe or PayPal)
  • Your country - To follow the right laws for your area
  • How you use our website - Like which pages you visit (this helps us make the site better)

We don't collect information about your personal life, family, or things that aren't needed for your order.

How Do We Use Your Information?

We use your information for these simple reasons:

  • To send you your Creator Code files - Right after you buy them
  • To help you if you have problems - Like if you can't download your files
  • To process refunds - If you're not happy with your purchase
  • To send important updates - Like changes to our policies
  • To make our website work better - So it's easier for everyone to use
  • To follow the law - We have to keep some records for legal reasons

We Don't Send Spam

We only send you emails about your Creator Code purchase or important updates. We don't send ads or newsletters unless you ask for them. You can unsubscribe from any emails at any time.

Do We Share Your Information?

We never sell your information to other companies. But we do share some information in these safe ways:

  • With payment companies - Like Stripe or PayPal to process your order
  • With email services - To send you your download links
  • With our web hosting company - To keep our website running
  • If the law requires it - Like if a court asks for information
  • To protect our business - If someone tries to steal or hack our systems

All these companies have to follow strict rules to keep your information safe.

How Do We Keep Your Information Safe?

We use many ways to protect your information:

  • Secure websites - Our site uses SSL encryption (you'll see "https" in the address)
  • Safe payment processing - We use trusted companies that protect credit card information
  • Limited access - Only a few people on our team can see your information
  • Regular updates - We keep our security systems up to date
  • Safe storage - Your information is stored on secure servers

Cookies and Website Tracking

Like most websites, we use small files called "cookies" to remember things about your visit:

  • Shopping cart - To remember what you want to buy
  • Login information - So you don't have to log in every time
  • Website preferences - Like your language or location
  • Analytics - To see how many people visit our site (this helps us improve it)

Most web browsers let you turn off cookies if you want. But some parts of our website might not work as well if you do this.

Your Rights and Choices

You have these rights about your information:

  • See your information - Ask us what information we have about you
  • Fix wrong information - Tell us if something is incorrect
  • Delete your information - Ask us to remove your data (with some exceptions)
  • Stop certain uses - Ask us to stop using your information in certain ways
  • Get a copy - Request a copy of your information
  • Unsubscribe - Stop getting emails from us

To use these rights, just contact us using the information at the bottom of this page.

Children's Privacy

The Creator Code is made for adults. We don't knowingly collect information from children under 13 years old. If we find out that a child has given us their information, we will delete it right away.

If you're a parent and think your child has given us their information, please contact us immediately.

Changes to This Policy

Sometimes we need to update this privacy policy. When we do:

  • We'll post the new version on this page
  • We'll change the "updated" date at the top
  • If there are big changes, we'll send you an email
  • The new policy will start working right away

We suggest checking this page once in a while to see if anything has changed.

International Users

The Creator Code is available worldwide, but our servers are in the United States. When you use our website:

  • Your information may be stored in the US
  • We follow US privacy laws
  • We also try to follow the privacy laws in your country
  • Your information is protected no matter where it's stored

For European Union Users

If you live in the EU, you have extra rights under the GDPR law. This includes the right to ask us to delete your information or stop processing it. Contact us if you want to use these rights.

Questions About This Policy?

If you have questions about how we handle your information, please contact us:

Email: [email protected]

Phone: +1 800-390-6035 (US) or +1 208-345-4245 (International)

Hours: 6 AM to 8 PM MST, seven days a week

We'll get back to you within 48 hours.